No. Promotions/discount codes cannot be combined or stacked. 

No. Tattoo machines will only be sold to professional artists or apprentices in licensed tattoo studios.

Absolutely. Please provide the name of the shop you are working for and full contact information such as address, telephone number and website/email. We will only ship apprentice orders to a licensed tattoo establishment.

The best way to order is via the Darklab website. 

We accept all major credit cards, ApplePay, PayPal and Google Pay. We do not accept COD.

rom the time your order is placed to the date when you or your customer receives it, there are two processes to consider: fulfillment time is separate from shipping time.

Fulfillment
Standard fulfillment time is 24-72 business hours. Once your order has been fulfilled and left our building, then your shipping method will take effect and you will receive a notification with shipping information. Once UPS has shipped the item, they will email you a tracking number.

Note that our fulfillment department works standard business hours: 9-6pm EST, Monday – Friday (closed on weekends). Your order delivery date may be impacted by major U.S. holidays and government social distancing regulations that may slow down our fulfillment timings at Darklab.

Shipping
You have several shipping options through UPS, both domestic and international. Depending on the level of UPS service you choose, domestic shipping can range from 1-8 business days and international shipping 1-20 business days. International orders require pre-payment of duties and taxes up front to avoid any in-country delivery delays.

*First things first: we must prepare and package your order in-house at Darklab before shipping methods come into play.

We offer International Economy and International Priority shipping options, shipping cost is calculated based on your destination. Orders may be shipped via FedEx, USPS, UPS, or DHL. You will receive carrier service and tracking information in your Shipping Confirmation Email.

We do ship to P.O. Boxes, APO or FPO addresses using USPS.

Delivery times are estimates and do not include processing time, delays due to weather, or customs clearance.

UPS, FedEx, and USPS are our primary carriers.

Domestic

All orders ship from Maryland, USA. Orders being sent with expedited shipping options (2-Day or Next Day shipping) that are placed by 12 noon Eastern Time, Monday thru Friday will ship the same day, subject to availability.

We offer three options for Flat Rate Shipping on all Domestic orders, see table below for Flat Rate Shipping cost. Orders may be shipped via FedEx, USPS, UPS, or DHL. You will receive carrier service and tracking information in your Shipping Confirmation Email.

Flat Rate Shipping

Shipping Destination	Ground	2-Day	Next Day
Lower 48 States + DC	$14.99	$29.99	$59.99
Hawaii	$30.98	$45.98	$75.98
Alaska	$32.98	$47.98	$77.98
Puerto Rico & Outlying Territories	$34.98	$49.98	$79.98

International

We offer International Economy and International Priority shipping options, shipping cost is calculated based on your destination. Orders may be shipped via FedEx, USPS, UPS, or DHL. You will receive carrier service and tracking information in your Shipping Confirmation Email.

Product Surcharges

Oversized and overweight products will incur an additional flat fee, added to the cost of shipping. This charge only applies once to an order with an item that requires the surcharge. If an order contains multiple qualifying items, or items from multiple surcharge categories, the highest fee will be applied once to the shipping cost.

Product Surcharges

Qualifying Surcharge Categories	Surcharge Amount
Furniture & Travel Cases	$26.95
Gallons & Large Liquid Items	$17.95
Other Overweight Items	$17.95

• Free shipping is available for orders $199 or more shipping within the lower 48 states and Washington, DC.
• All international orders and domestic orders shipping outside the lower 48 states are excluded from our free shipping promotion.
• Orders shipped with the Free Shipping may be sent via FedEx, USPS, UPS, or DHL. You will receive tracking and service information in your Shipping Confirmation email.

Products excluded from free shipping:

• Furniture
• Cases of medical supplies including gloves, lap cloths and drape sheets
• Large liquid containers (gallon sized or more) including green soap, surface disinfectants and surface wipes
• Anodizers, Ultrasonic Cleaners and Autoclaves
• Travel and Display Cases
• Printers/Thermal Printers
  
• All products that weigh more than 5 lbs

1. Delivery estimates upon checkout include a 48-hour processing time. All orders take 24 to 72 business hours to process, fill, and ship.
2. We do not ship over the weekends or on federal holidays. Orders placed on Friday will be shipped on Monday.
   
3. International shipping time may vary depending on the country and customs.
   
4. Orders shipped by USPS to Brazil may be held in customs for up to 120 days. If your package is insured, we will re-ship your package after 120 days. If you did not insure your package, your order will not be re-shipped.
5. If you are in New Zealand and choose FedEx as your carrier, your order may be shipped through UPS depending on the options available at the time of shipment.
6. We are not responsible for any shipping costs incurred through the Return to Sender process (i.e. if the shipping address is input incorrectly by customer, or the package is rejected at customs).

As a convenience to our clients, we do not require a signature upon delivery. All packages are shipped with tracking and delivery confirmation.

If you have moved or relocated, it is the customer’s responsibility to contact the carrier and ensure they have your current address in time for them to forward it to your new address. Darklab is not responsible for packages that are delivered to the incorrect address if the address given matches the shipping label.

ll FK Irons machines come with a two-year manufacturer's warranty from the date of purchase. This warranty covers any manufacturer's defect. Proof of purchase is required to claim warranty.

The one-year warranty is void if the machine shows signs of:

- Being dropped
- Ink/liquid within the internal body and motor components
- Being tampered with
- Internal parts have been replaced by anyone outside of the official FK Irons repair team 

All FK Irons devices have a one-year manufacturer warranty from the date of purchase. This warranty covers any manufacturer's defect. Proof of purchase is required to claim warranty.

If the device was bought over a year ago, don’t worry. Your machine can still be repaired. Please visit our Repairs pageOpens a new window for details.

Yes. We offer support to all machines bought from any of our official Distributors. However, be aware of scammers and copycats as we will not cover counterfeit/ fake machines.

Artists from all over the world. Just to mention a few names: Guy Aitchison, Nick Baxter, Tatu Baby, Johan Finne, Russ Abbott, Gunnar, Stefano Alcantara, Jesse Smith, and many great artists like you.

You can see a full list of the FK Irons ProTeam by clicking hereOpens a new window.

Due to cross contamination issues and the fact that all FK Irons machines are custom-built to order for you, we do not accept returns. All machine sales are final. We do, however, guarantee all of our machines.

Each machine comes with a 1-year manufacture warranty. If you experience any type of problem with an FK Irons machine, please visit our Repairs pageOpens a new window. We will work with you to troubleshoot and fix any issues.

We will also work with you to set up your machine and accessories should you have any questions or concerns about your purchase.

The difference between the machines is how they are calibrated. All machines are built with the same components. No machine is better than the other. All machines will push any type of needle configuration and suit any style upon proper tuning. That’s why we offer tuning options when you buy your machine. The shape, color and material of the frame will not determine the difference in performance.

The right voltage is the voltage that your technique, stroke and tuning requires. Usually, FKI machines run at a lower voltage than other machines. People shouldn’t stick to preset parameters and experiment to find what suits each artist best. We recommend  between 5 and 9 volts, again depending on the type of job you are doing. Steel frames should usually run at just a bit lower voltage than aluminum.

We recommend Eikon® PS products, but any good power supply made with good components is appropriate. Cleaner current will ensure better performance and maintain machine life.

Of course, in fact, we offer RCA-ready machines. Please select this option on the selected machine's page.

Conventional Liner - As our most popular machine style, this tool is meant to be used as an everyday “workhorse”. Typically used for tight 3rls-14rls, this setup is for all around tattooing.

Cutback Liner - Specifically tuned to run faster than our conventional liner, this machine is great for intricate detailed work such as eyelashes, hairs or mapping in quick outlines. This machine is to be used with a single needle up to tight 5rls but is not recommended for larger groupings. This set up is only available on the Exactor III Frame.

Power Liner - This machine is best used for thick, bold, traditional and new school style outlines and for pushing large rounds. This machine is best used for 9rl groupings and larger.

Soft Shader - Our most versatile everyday shading machine for both black and grey and color work, this machine will accept any mag size up to 55. The shader is designed to blend areas of color with multiple passes without causing excessive trauma to the skin.

Cutback Shader - This machine is tuned to run faster than the standard Soft Shader and is meant to be used with larger magnum groupings for very smooth color or light black and gray blends. This set up is only available on the Exactor III Frame.

Color Packer - Tuned similarly to our Soft Shader this set up has a heavier armature bar and is meant for quickly filling in large areas of fully saturated color while making few passes over the skin.